WDF Terms of Service

Effective Date: 01/01/2026

Welcome to What Da Frog. These Terms of Service apply to your use of our website, products, and services.

By accessing our website or purchasing from WDF, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About WDF

What Da Frog, also known as WDF, is an online clothing and lifestyle brand offering made-on-demand apparel and related products.

Our products are created after an order is placed. Because of this, customers are responsible for checking all order details carefully before completing a purchase.

2. Online Store Terms

By using this website, you confirm that you are old enough to make purchases in your country, state, or region, or that you have permission from a parent or guardian.

You must not use our products, website, or services for any illegal or unauthorised purpose.

You must not attempt to damage, hack, disrupt, copy, abuse, or interfere with our website, store, brand, systems, or services.

We reserve the right to refuse service to anyone for any reason, where legally permitted.

3. Product Information

We try to display our products, colours, descriptions, prices, and images as accurately as possible.

However, we do not guarantee that product colours will appear exactly the same on every device screen. Colours may vary depending on screen settings, lighting, display quality, and production processes.

Product designs, placements, sizing, colours, and print results may have small variations due to the made-on-demand production process.

WDF reserves the right to change, update, remove, or discontinue any product at any time without notice.

4. Pricing and Availability

All prices are listed on our website and may change without notice.

We reserve the right to correct pricing errors, product description errors, or availability errors at any time, including after an order has been placed.

If an order is affected by a pricing or listing error, we may cancel the order and refund the amount paid.

Product availability may change depending on stock, supplier availability, production capacity, or fulfilment restrictions.

5. Orders and Order Accuracy

When placing an order, you agree to provide current, complete, and accurate information.

You are responsible for checking:

Product choice.
Size.
Colour.
Quantity.
Shipping address.
Email address.
Payment details.

WDF is not responsible for issues caused by incorrect or incomplete information provided by the customer.

Once an order is submitted, production may begin quickly. Orders cannot be cancelled once they have entered production.

6. Made-On-Demand Products

Most WDF products are made on demand. This means the product is produced specifically for your order after purchase.

Because of this, all sales are final unless the item arrives damaged, defective, incorrect, or misprinted.

Please read our Refund & Return Policy before purchasing.

7. Payment

You agree to provide valid payment information when placing an order.

By completing a purchase, you confirm that you are authorised to use the selected payment method.

If payment is declined, cancelled, reversed, disputed, or suspected of fraud, we may cancel, hold, or refuse the order.

WDF is not responsible for bank fees, currency conversion fees, international transaction fees, payment provider fees, or other charges applied by your bank or payment provider.

8. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

Production and delivery times may vary depending on product type, order volume, location, courier delays, customs processing, public holidays, weather, or other events outside our control.

WDF is not responsible for delays caused by shipping carriers, customs, incorrect addresses, failed delivery attempts, or events beyond our control.

If a package is returned because of an incorrect or incomplete address, the customer may be responsible for reshipping costs.

If a package is marked as delivered by the shipping carrier but the customer has not received it, the customer should check with the local postal service, courier, or shipping carrier.

9. Customs, Duties, and Taxes

Customers are responsible for any customs duties, import taxes, local taxes, handling fees, or other charges required by their country, state, or region.

WDF is not responsible for delays, extra costs, or delivery issues caused by customs or import processing.

10. Refunds, Returns, and Exchanges

WDF products are made on demand, so all sales are final.

We do not offer refunds, returns, or exchanges for change of mind, wrong size selection, wrong colour selection, customer-selected wrong product, accidental orders, dislike of style, fit issues, or incorrect shipping details.

If your item arrives damaged, defective, incorrect, or misprinted, please contact us according to our Refund & Return Policy.

11. Intellectual Property

All WDF names, logos, designs, artwork, images, graphics, product names, slogans, text, website content, and brand materials are owned by or licensed to What Da Frog.

You may not copy, reproduce, modify, sell, print, distribute, imitate, upload, use, or exploit any WDF content without written permission from WDF.

Buying a WDF product does not give you ownership of the design, artwork, brand, or intellectual property.

12. User Comments, Reviews, and Submissions

If you send us reviews, comments, ideas, photos, feedback, suggestions, or other materials, you agree that we may use them for business, marketing, customer service, improvement, or promotional purposes where legally permitted.

You must not submit anything abusive, threatening, illegal, misleading, defamatory, hateful, obscene, harmful, or that violates another person’s rights.

We reserve the right to remove, reject, or moderate content where legally permitted.

13. Prohibited Uses

You must not use our website or services to:

Break any law or regulation.
Violate our intellectual property rights.
Harass, abuse, insult, harm, defame, threaten, or discriminate against others.
Submit false or misleading information.
Upload viruses, malware, harmful code, or spam.
Attempt to interfere with our website, store, systems, payment process, or security.
Collect or track personal information of others.
Use our brand, content, or products for unauthorised commercial purposes.

We reserve the right to restrict, block, cancel, or refuse service if these terms are violated.

14. Third-Party Services

Our website may use third-party services, including payment processors, fulfilment providers, shipping carriers, apps, analytics tools, and website platforms.

These third parties may have their own terms, privacy policies, fees, processing times, or service rules.

WDF is not responsible for the actions, delays, errors, outages, or policies of third-party services.

15. Website Errors and Changes

We may update, change, suspend, or remove parts of our website at any time without notice.

Occasionally, our website may contain errors, inaccuracies, missing information, or outdated information relating to product descriptions, prices, promotions, shipping charges, availability, or delivery estimates.

We reserve the right to correct these errors and update or cancel affected orders where legally permitted.

16. Limitation of Liability

To the maximum extent permitted by law, WDF is not liable for any indirect, incidental, special, consequential, or financial loss arising from the use of our website, products, or services.

This includes, but is not limited to, loss of profit, loss of data, loss of opportunity, delays, delivery issues, website interruptions, payment issues, product misuse, or third-party service problems.

Nothing in these Terms of Service is intended to remove any rights you may have under applicable consumer laws.

17. Personal Information

Your personal information is handled according to our Privacy Policy.

By using our website or placing an order, you agree to the collection and use of your information as described in our Privacy Policy.

18. Changes to These Terms

We may update these Terms of Service at any time.

The latest version will be posted on our website with the updated effective date.

By continuing to use our website or services after changes are posted, you agree to the updated Terms of Service.

19. Contact Information

For questions about these Terms of Service, please contact us at:

whatdafrog.wdf@gmail.com