Contact information
Contact Information
Effective Date: 01/01/2026
Thank you for visiting What Da Frog.
For questions about orders, products, shipping, damaged items, defective items, incorrect items, misprints, or general support, please contact us using the details below.
Customer Support Email
Please include your order number when contacting us about an order so we can help faster.
Mailing Address
What Da Frog
7316 Cross B Rd
Odessa, TX 79765
United States
Important Notice About Returns
Please do not send any product back to this address unless WDF specifically instructs you to do so.
WDF products are made on demand, and all sales are final unless an item arrives damaged, defective, incorrect, or misprinted.
Items sent back without approval may not be accepted, processed, refunded, replaced, or returned.
Response Time
We aim to respond to customer enquiries as soon as possible.
Response times may vary depending on order volume, weekends, public holidays, or the nature of the issue.
Order Issues
For order issues, please include:
Your order number.
The email address used at checkout.
A clear explanation of the issue.
Photos if the item is damaged, defective, incorrect, or misprinted.